COVID-19

Stay informed with timely updates on the COVID-19 (Coronavirus) outbreak and learn how you can bank safely and securely from home.
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Stay Informed

To ensure that we can quickly contact you and send timely updates, please verify that we have your most updated contact information. You can view the contact information we have on file and make changes through Online Banking. Log in to Online Banking, click All, choose Settings, and then click Email & Phone Number.
 

Branch Lobby Services

Due to COVID-19, First Federal Bank is taking preventative steps to support the health of our communities by making some branches lobbies only available by appointment. We will continue to provide drive thru service and you always have 24 hour service through our ATMs, Online Banking and our Mobile Banking App. To make an appointment please search for your location using the tool below and call the branch directly.  

However, the lobbies of these branches no longer require an appointment:  
Maumee, Marion Jamesway, Dupont and Montpelier.

Banking services will be temporarily suspended for our locations at:

  • 2920 W. Central Ave., Toledo, OH 43606
  • 203 E. Berry Street, Suite 101, Fort Wayne, IN 46802

This is a precautionary measure to help prevent the spread of Coronavirus (COVID-19).

We encourage you to use our drive-thru teller windows, Online Banking, Mobile Banking1, ATMs or our customer care center at 1-877-367-8178. 

 

First Federal Bank is partnering with JobsOhio on a loan program designed to support existing Ohio small business clients with maintaining operations and payroll during the COVID-19 pandemic.
The program provides additional financing on favorable terms for local Ohio business customers in good standing that would otherwise not be able to access this credit on such terms due to the COVID-19 crisis. 

Eligible businesses can use the newly available loan funds for working capital, including payroll, rent, mortgages or other fixed debts, utilities and other bills. 

Available to:  

  • Ohio based businesses
  • Current First Federal Bank loan or deposit customer in good standing 

Loan Terms:   

  • Maximum of $200,000
  • For current borrowers, an amount not to exceed the lower of 20% of total existing commitments or maximum of an additional $200,000
  • Variable rate loan at prime rate, currently 3.25%
  • No origination fees
  • 35 Month Term - Six months interest only, then 29 principal and interest using 60-month amortization
  • Standard approval process, collateral and other terms apply
  • Deposit only customers with no current loans, amount is lesser of 10% of aggregate annual revenue from sales (most recent 12 month period) or $100,000.

To apply, please call your local branch to make an appointment or contact your banker.  

As part of the CARES Act recently passed by Congress, the Economic Impact Payments (known as the stimulus checks) began arriving April 15. Direct deposit payments are being made by the IRS first, with paper checks to be mailed sometime in May. For most taxpayers, payments are automatic, and no further action is needed. This includes taxpayers who filed tax returns in 2018 and 2019 and most seniors and retirees.

If you have any questions, would like to check the status of your payment or need to add your direct deposit information, please click here.

If you have already submitted your information to First Federal Bank, your banker will contact you shortly with the status of your request. Our team will continue to help you through this uncertain time and provide timely updates as they become available. 

Unfortunately, fraudsters try to take advantage of times of uncertainty. First Federal Bank will NEVER contact you to ask for your account number, card number, password or PIN.

By actively monitoring your account through Online Banking and our banking app1, you can ensure no suspicious activity has occurred. Enjoy the convenience and comfort of email and/or text alerts which can be set up within Online Banking.  

If you suspect you have become a victim of fraud, call us at 1-877-367-8178.

We offer a variety of banking options to manage your finances from home. Enroll in Online Banking here. Also, if you haven’t already, download our free app1 for your Apple® or Android™ device if you are a current OnLine Banking customer. With Online Banking and Mobile Banking1, you can:

  • Check your balance, transfer funds and review transaction history.
  • Pay Bills quickly and securely. 
  • Deposit checks with your device's camera using Mobile Deposit1.
  • Use People Pay1 to send cash to friends and family through an email or text message.
  • Open accounts online within minutes. (Online Only)
  • Make a deposit at any First Federal Bank ATM and withdraw cash and check balances at over 32,000 surcharge-free ATMs within the MoneyPass Network. Find the nearest location.
  • Call our automated phone service and take care of simple banking tasks quickly, anytime by calling 1-888-511-1077.

1Your use of First Federal Bank Mobile Deposit is governed by the Terms and Conditions document given during enrollment. Standard data rates from your wireless provider may still apply. 

As a community bank, supporting our clients and communities is our first priority. If you or your business are experiencing financial hardship due to the Coronavirus (COVID-19) outbreak, please talk with your local branch or call our Customer Care Team at 1-877-367-8178 to discuss financial assistance options.